It's so simple to be wise.  Just think of something stupid to say, and then don't say it.     Sam Levenson (1911-1980)
Showing posts with label consumer news. Show all posts
Showing posts with label consumer news. Show all posts

Thursday, January 1, 2009

Reporting the Subtleties

Please take the time to read Susan Dentzer's excellent piece, just published online in the New England Journal of Medicine.  There she focuses on medical reporting, but her point -- that in general, journalists must make more of an effort to present the context and complicated subtleties of an issue -- pertains to all fields of journalism. 

I will avoid falling prey to the picking-and-choosing tendency she describes but not offering selected quotes here, but for her article's valuable conclusions:
In my view, we in the news media have a responsibility to hold ourselves to higher standards if there is any chance that doctors and patients will act on the basis of our reporting. We are not clinicians, but we must be more than carnival barkers; we must be credible health communicators more interested in conveying clear, actionable health information to the public than carrying out our other agendas. There is strong evidence that many journalists agree — and in particular, consider themselves poorly trained to understand medical studies and statistics.5 But not only should our profession demand better training of health journalists, it should also require that health stories, rather than being rendered in black and white, use all the grays on the palette to paint a comprehensive picture of inevitably complex realties. Journalists could start by imposing on their work a "prudent reader or viewer" test: On the basis of my news account, what would a prudent person do or assume about a given medical intervention, and did I therefore succeed in delivering the best public health message possible?
Ms. Dentzer goes on to point out that those interviewed also have the responsibility to aid their interviewing journalists by discussing medical issues and research results in context.

The field of journalism is in the midst of an incredible transformation, as printed formats are becoming less financially viable, more centrally-owned, and altogether fewer, while the electronic media is broadening in scope, availability, and approach.   Bloggers are a central part of this change, with our ability to respond to events and share our viewpoints immediately and openly, and with this ability comes a responsibility to write with thoughtfulness and respect.  

As readers and viewers, we must also commit ourselves to approaching the media with enough self respect to avoid sensational headlines and reject simplified descriptions.  Do we read about a medical study or a political situation and take it at face value, allowing it to limit our understanding, narrow our outlook and increase our fears?  Or do we take advantage of the many tools available to explore the issue, ask questions, look beyond try to see the issue in greater depth?  Do we complain that the headlines are sensationalistic, then go and buy the paper anyway, or blithely quote some study we don't really understand? 

Bottom line:  Publishers and reporters must commit themselves, as Ms. Dentzer has done, to greater depth and breadth when reporting wars and politics, social and geographic changes, global issues and -- dare I add -- even celebrity personalities and events.  And we, as media consumers, must share this responsibility.


Keep the balance,

ALN

Wednesday, November 12, 2008

...and Patients' Rights

What do you think of this?  

The National Women's Health Network has been passing the following notice around cyberspace (I have quoted the notice in full since I'm assuming their intention is to spread the word to as many people as possible, and thus they are not picky about copyright issues).
Protest Genital Cosmetic Surgery!

Join NWHN ally, the New View Campaign, on November 17 in New York to protest the genital cosmetic surgery industry that is medicalizing women's sexuality!

Genital cosmetic surgeries like labiaplasty and vaginoplasty are on the rise. Surgeons who promote these procedures claim that they restore and enhance the appearance of the vaginal area, resurfacing and tightening the tissues to reclaim the “youthful appearance and function of the vulvar and vaginal area.” Women assume that these new surgeries are safe and effective, but in fact the claims are unsubstantiated by research, and there’s some evidence that they may create new health problems, as well as promoting a narrow and unrealistic idea of what women’s genitals should look like.

Most women don’t even know that the American College of Obstetrics and Gynecology doesn’t support these cosmetic genital enhancement surgeries and has publicly said that “it is deceptive to give the impression that [these procedures] are accepted and routine" and has stressed that their safety and effectiveness have not been documented.

To raise public awareness of this assault on women’s health and well-being, the New View Campaign will stage a protest on November 17 outside a cosmetic genital surgeon’s office in New York City from 12 - 2PM. The specific location will be posted on http://www.fsd-alert.org/ on November 16. We urge NWHN members – particularly those in the NYC area -- to join the protest.

The New Campaign is an ally of the NWHN, which demands new regulations requiring that women requesting these procedures receive adequate information about possible scarring, chronic pain, obstetric risks, loss of genital sensation, reduced erotic pleasure, and post-operative anxieties. It also calls for independent post-procedure research to determine the extent of these adverse reactions.

My mom felt this notice was blogworthy, and thus forwarded it to her blogging family member (yours truly).   As of a quarter to six this morning, my response to her was as follows (with some minor grammatical changes, for clarity):

The physicians making these inaccurate medical claims are being irresponsible and should be treated accordingly, like any other physicians who act irresponsibly.  But what about the people who seek the surgery?  I mean, who the heck doesn't do research before committing their bodies, time, and money to elective surgery of this nature?  Also, I would think that the kind of research they are demanding here is appropriate regarding all types of surgery.

I'm sure there was the same uproar before other cosmetic procedures -- breast enhancement surgery, and botox, and all the rest --  reached their current popularity, and now they're all acceptable practices.  If people insist on demanding unnecessary and risky surgery for the sake of beauty,  I'm not sure the medical world will convince them otherwise, with the exception of the few who could benefit from psychological therapy, to help them with their low self esteem, which led them to want such surgery in the first place.
Having reviewed my original response, I would make a few minor changes to further clarify my response;  namely, that I am not at all belittling people with low self esteem, and that I understand that this is only one of many reasons women seek cosmetic surgery.

Does this fall under the guise of the West's version of medically-sanctioned genital mutilation?  Weigh in, dear readers (including you, Mom, and your friends...)


Keep the balance,

ALN

Customer's Rights...

Isn't this heartwarming...
HOT Cable Systems Media Ltd. (TASE: HOT) was recently handed a court order to pay NIS 2,750 to a customer for the financial damage caused him when their technician failed to turn up....

The "Technicians Law" was recently enacted under which customers who wait longer than two hours for a technician are entitled to receive NIS 300 compensation from the company without any need to prove damage and NIS 600 for waiting more than three hours after the appointed time.
Read the rest here at Globes Online.  For those of us who've been waiting for the asimon* to drop over here in the Middle East, it's finally happening.  Spread the word.


Keep the balance,

ALN

* An asimon is (or rather, was) a token used in public phones.  It was about the size of a nickel, with a hole in the middle and a groove running through the center.  The Hebrew phrase nafal li ha-asimon -- נפל לי האסימון -- is the equivalent of "the penny dropped," i.e. I finally figured it out.  We still say it, despite the fact that these coins have long been replaced by plastic cards, which hardly anyone uses these days anyway, considering the national average of  +/-1.5 cellphones per person here in Israel.